Terms & Conditions
We may change these Terms any time. By using the Site after a change, you agree to follow and be bound by the Terms as changed. Please read these Terms regularly.
You should assume everything you see, hear, or otherwise receive from or on the Site (the Contents) is copyright, trademark, trade dress or other intellectual property owned and/or licensed by DCS. The Contents include images, illustrations, designs, icons, photographs, trademarks, logos, text, software, sounds, music, the Site as a whole and any other materials at the Site. You may use or download the Contents solely for your personal, noncommercial purposes, provided you keep all copyright and other proprietary notices with them. No other type of use is permitted. Downloading or copying Content does not transfer any right, title or interest in any Content to you. The downloading or export of software or technical data from this Site to any jurisdiction in violation of Australian export laws is strictly prohibited.
User Comments and Submissions
Products displayed on the Site can be delivered in Australia, United States and Europe. Prices are valid and effective only in Australian currency. We have tried to accurately display the colors of our products on the Site. However, the colors you see will depend on your monitor and its settings. We cannot guarantee that your monitors display will be accurate.
Links to Other Sites
If you have any concerns regarding any outside site linked to or from the site, please direct them to the owner or operator of the site. DCS is not responsible for any outside sites, services or other materials linked to or from the Site, and disclaims all liability for any injury you may experience by using such materials.
Placing Orders via our website & Return Policy
Our products are 100% guaranteed. Whether you are buying for yourself, or as a gift, you can buy from us with confidence, knowing that we want you to be delighted with any product you purchase.
We believe that our products meet the highest standards, therefore if you discover that the products have any defects (or is broken or damaged), please feel free to return your un-used product(s) in its original packaging risk-free within 7 days of receiving your goods. Goods returned after 7 days would be restocked and carry a 20% restocking fee. After 30 days returns will not be accepted unless the goods are faulty or subject to Australian consumer law.
Upon receipt of broken or damaged goods from transport you MUST contact DCS and notify your actions. We will provide you with your choice of a product exchange or a full refund (less any shipping fees). However, we cannot accept the return of used items, as that is not covered under our policy. Shipping/postage, and/or customs fees cannot be refunded.
Due to the nature of our lithium batteries being classified as hazardous cargo, international orders will be fulfilled directly from our factory. There is strictly a no return policy on all international orders.
Installation of our Hybrid and Off Grid Solar System packages
As a battery manufacturer our focus in on the engineering and ongoing further development and making improvements to our product range. We have established partnerships around the country with solar based electrical contractors that can carryout the installation and commissioning of our solar packages. We require a 50% deposit to proceed with an application (with respect to grid connected systems) off grid systems do no require any pre-approvals and to procure and secure all the equipment required for the installation. Such as solar panels, mounting hardware, voltage optimisers, PV inverters, battery inverters and other components. We do not stock or keep any such equipment on our premises this is negotiated and purchased directly from the electrical wholesaler network once the deposit is paid and delivered to the electrical contractor nominated for the installation.
We require a further 30% deposit to be paid on or before the installation date so that the equipment can be delivered to site. The balance of 20% needs to be paid NET 7 DAYS after the completion of the installation and commissioning in full.
This 50% deposit is non refundable should the customer decide to cancel after 7 days of paying the deposit, as all equipment for the job would have already been procured from the wholesale network and this equipment is not able to be returned.
Your use of the Site is at your own risk. DCS PROVIDES THIS SITE, ALL CONTENTS, AND ALL SERVICES OFFERED THROUGH OR FROM THE SITE AS IS WITHOUT EXPRESS OR IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. DCS also does not warrant that your use of the Site, the operation or function of the Site, or any services offered through or from the Site, will be uninterrupted or error free, that defects will be corrected, or that this Site or its server are free of viruses or other harmful elements. DCS does not make any representations regarding the currency, accuracy or reliability of information on this Site. DCS SHALL NOT BE LIABLE FOR ANY DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE THIS SITE, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, COMPENSATORY OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOSS OF OR DAMAGE TO PROPERTY, EVEN IF WARMWOAN, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If you are dissatisfied with the Site, any of its Contents, or any of these Terms, we would like to hear from you. You may contact us at firstname.lastname@example.org. However, your sole and exclusive legal remedy is to stop using the Site.
You agree to defend, indemnify and hold DCS harmless from and against any claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the Site or your violation of any of these Terms and Conditions.
Unless otherwise specified, DCS displays this Site and the Contents solely to market and promote DCS products and services in Australia, United States and Europe. DCS controls and operates this Site from its offices in Brisbane, Australia. These Terms shall be construed according to Australian Law, without regard to conflicts of laws. Any dispute arising under or relating to these Terms, the Contents, the use of the Site, or products or services purchased using this Site, shall be resolved exclusively by the provincial courts of Brisbane, Australia. Your use of the Site constitutes your consent to the jurisdiction and venue of said courts with respect to any such dispute. These Terms are the entire agreement between you and DCS, relating to the Site or its Contents. Any other agreements between you and DCS are superseded and have no force or effect.
If DCS believes you have failed to comply with these Terms, or for any other or no reason, DCS may deny you access to the Site immediately without notice. The restrictions, including restrictions with respect to the Content, disclaimers and liability limitations in these Terms shall continue to apply. Upon denial of access, you must promptly destroy all Content downloaded or obtained from this Site, as well as all copies of Content.